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Windows Server Admin/Desktop Support

August 18, 2022

Who are We?

Trumid is a financial technology company building tomorrow’s credit trading network. We combine agile technology, intuitive design, and deep market expertise to deliver differentiated trading solutions. With an expanding network of more than 600 leading buy side and sell side institutions, Trumid is optimizing the fixed income trading experience.

Our business model thrives on participation and connection, and so does our company culture. We believe in collaborative innovation and solving for fun. Working together to achieve common goals and finding joy in pushing into unexplored areas and new ways of thinking. Learn more at www.trumid.com.

What will you do in this role?

Trumid is looking for a Windows Server Admin/Desktop Support Specialist to join our IT Operations team to ensure our day-to-day systems are being maintained in a reliable, secure and efficient manner. The ideal candidate will be able to assist with windows server administration and also resolve internal tech related issues, manage system updates, maintain office IT equipment, and assist users remotely and onsite. This is an on-site role in our NYC office.

  • Windows Server Administration
  • Responsible for all equipment at the Data Center (Secaucus, NJ) and Office (NYC) locations
  • Experience troubleshooting VPN, applications, and operating system issues
  • Installation, configuration, maintenance and monitoring of office equipment
  • Working with Windows 7 and above, Office 2010 and above, and OS X Desktop Operating Systems, Hardware and Software 
  • Support and administer third-party applications
  • Support onsite and remote users with all software and hardware needs
  • Responsible for managing mobile devices, laptops and any at-home equipment
  • Assist with creating training materials for colleagues and clients
  • Research and make recommendations on various IT related decisions and advancements
  • Assist the Production Support and Client Service team on client related needs
  • Occasional night and weekend support

Skills & Qualifications

  • 5 years experience with Desktop Support
  • 5  years experience with Windows Server Administration 
  • 2 years experience with with Hyper-V administration and setup
  • 3 Experience with Office 365, Active Directory, Domain Controllers, LDAP, DNS
  • Experience and knowledge of Windows 7 and above, Office 2010 and above, and OS X Desktop Operating Systems Hardware and Software, and VPN
  • Strong communication, problem solving skills and decision-making ability; works well under pressure
  • Proven ability in organizing, prioritizing, and multitasking
  • Understanding of Linux
  • Previous experience working in collaborative, team-oriented settings as well as with clients and vendors
  • Bachelor’s Degree preferred

Just a few of the benefits our employees enjoy!

  • Competitive compensation
  • Fully paid medical, dental and vision coverage
  • Team-oriented and collaborative company culture
  • Lively and dynamic office space with fully stocked kitchen in our NY headquarters or remote/distributed flexible work arrangements

Trumid is an equal opportunity employer.