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DevOps Support Engineer

June 16, 2022

DevOps Support Engineer 

Who are We?

Trumid is a financial technology company building tomorrow’s trading network. The company optimizes the credit trading experience by combining agile technology and market expertise, with a focus on product design. The result is a differentiated and easy to use trading solution for its community of users. Learn more at www.trumid.com

What will you do in this role?

As a DevOps Support Engineer you will be responsible for monitoring all non-production environments (UAT, Demo, Dev, etc.).  You will help manage and resolve incidents to ensure productivity is not interrupted and will be the main point of contact to manage multiple environments, organize releases to all non-production environments, and manage all incidents. If you bring experience in the Support/DevOps space and are interested in joining a leading edge, fintech company with a fast-paced environment AND you’re internally driven to go the extra mile to provide a best-in-class service experience… then this role is for you!

  • Manage multiple non-production environments (UAT, Demo, Dev, etc.) 
  • Partner with other parts of the technology team to engineer the deployment process to achieve continuous releases
  • Incident management; reduce/eliminate as many productivity interruptions as possible 
  • Organize releases to each of the non-production environments
  • Respond to system generated alerts/escalations relating to any failures on application platform
  • Perform root cause analysis and implement corrective/preventive measures
  • Enhance monitoring with custom scripts and terraform
  • Work on projects focused on the continuous improvement of the application support model and streamline processes using cutting edge technologies
  • Be available to be on call (via rotation) and perform routine night and weekend work

Skills & Qualifications

  • 5 years of experience with Production/Application Support
  • Minimum of 2 years of DevOps Engineer experience and a passion for learning new technologies
  • 2 years of experience with AWS and GCP
  • 3 years of Linux experience
  • Working knowledge of Kubernetes and supporting development teams 
  • Required experience includes:
    • Incident Management
    • experience with Jenkins
    • experience with scripting (python, bash, etc)
    • Experience with PostgreSQL
  • Plus experience
    • Data Dog experience
    • Terraform and Ansible
  • Strong communication skills
  • Ability to wear multiple hats and multitask effectively in a fast paced environment
  • Possesses project management skills and the ability to track issues and follow up in a timely manner
  • Ability to clearly articulate and communicate with end-users, developers and business
  • Demonstrate experience in the creation and management of technical documentation
  • Capable of working independently as well as part of a group
  • Understand a trading platform/environment
  • Fast learner - ability to learn our systems and get up to speed quickly

We want to mention just a few of the perks our employees enjoy!

  • High competitive compensation
  • Fully paid medical, dental and vision coverage
  • Team-oriented and collaborative company culture
  • Flexibility for in-office and work from home arrangements

Trumid is an equal opportunity employer